CCI are committed to connecting with our communities and we continue to strive to be the best in our industry within Africa and aspire to be the number 1 choice for BPO opportunities globally. Please read, connect, and engage with the latest updates and thoughts from our diverse team.

CCI Wins 1st Place At The Contact Center World Global Awards

The 17th Annual Global Top Ranking Performance Awards were held in Lisbon, Portugal where CCI were invited to compete as a finalist in the Best Sales Campaign category against some of the leading customer service organizations in the EMEA region. CCI presented one of our many success stories from our Telco clients being served through our South Africa operations, showcasing the journey of meeting campaign challenges with innovative & solution-oriented strategies to maximize sales whilst improving the overall customer experience.

CCI Wins the Business Excellence 2022 Award for Best BPO Operator

Client centricity, expertise, dynamism, and an outlook towards innovation are crucial to those wanting to distinguish themselves and achieve enduring success, regardless of sector. CCI Global has been recognized as the top BPO operator in Africa after thorough review, joining a list of businesses featured in the 2022 edition of the Business Excellence Awards (hosted by Acquisition International Magazine) showcasing CCI’s achievement in these qualities. Acquisition International prides itself on its awards and winners. The awards are given solely on merit and are awarded to commend those most deserving for their ingenuity and hard work.